1./ The following terms and conditions apply to the contracts that you conclude with us as a supplier (Lyba Steel Craft) via the www.lybasteelcraft.com website. Unless otherwise agreed, the inclusion of your own terms and conditions, if applicable, is contradicted.
2./ A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their independent professional or commercial activity.
WARRANTY
You may return items purchased from (Lyba Steel Craft) within 7 days of purchase for any reason. If you are not satisfied with an item you purchased from (Lyba Steel Craft) or if you purchased in error, we will refund 100% of the item's purchase price upon return of the item within 7 days of purchase. Please contact us to discuss your situation prior to returning the item.
This warranty includes all of our equipment unless otherwise stated on this website.
1./ Warranty does not cover the following:
Incidental and consequential damages. This warranty does not cover incidental and consequential damages arising in any way out of the use of the equipment. The liability of (Lyba Steel Craft) is, in any event, limited to the amount of the original purchase price.
Negligent Operation. This warranty does not cover any loss or damage arising in any way due to the negligent operation of the equipment.
Altered, Repaired, or Misused Equipment. This warranty does not cover any loss or damage arising in any way out of the use of the equipment if it has been altered, repaired by persons other than (Lyba Steel Craft) or if it has been abused or misused.
2./ International Customs:
(Lyba Steel Craft) cannot be held responsible for additional charges on international purchases. You are responsible for all duties & taxes charged by your customs office for receiving goods. Customers should check their import restrictions before purchasing.
3./ Large or Oversize items:
Some larger items need to be shipped by courier. You must supply an address where someone is available to take delivery during business hours - a workplace address works best for this. If no one is available the courier will be authorized to leave the package without a signature. Please let us know if this presents any difficulty and we can work together to overcome the issue.
4./ Returning items Policy:
You may return items purchased within 7 days of purchase. If you are not satisfied with an item you purchased or if you purchased in error, we will refund the item's purchase price (and in some cases postage) upon return of the item. We may (at our discretion) offer you more than the value of the item as a store credit in lieu of direct refund. Please send items via regular post - insurance is an optional extra. Oversize items may need to be sent via courier.
This return policy includes all of our equipment unless otherwise stated on this website. We reserve the right to choose to repair, replace or refund an item depending on the circumstances.
You are generally responsible for returning the product if it can be posted or easily returned. You are entitled to recover reasonable postage or transportation costs from us if the product is confirmed to have a problem, so keep your receipts. If an item is damaged when received then we will usually offer to repair or replace & the postage at our expense.
